Can you ship every item?
No, shipping varies by item. Every item will list pick up only or shipping/delivery option available.
If I purchase an item online is it always available?
Consignment only usually carries one of each item and the item may sell in the store before we can remove it from the site. We reserve the right to cancel the order and refund your money, if this happens we will, however contact you to let you know.
Shipment & Delivery Standards
The following are estimations for business days once the shipping service has possession of the order. There may be extenuating circumstances or delays (including due to weather) that are outside of our control that may delay your shipment. These are not a guarantee of arrival date.
We do our best to get each order out the same business day (if ordered before 12pm EST). All other orders will be shipped out the following business day.
USPS First Class Mail 1-5 business days.
USPS Priority Mail 1-4 business days.
USPS Express Priority 1-2 business days.
International USPS 1-4 weeks.
UPS Ground 1-5 business days.
May I order an item online and pick up in the store?
We ask that if you choose store pickup please collect your clothing/décor item within 48hrs after purchase.
Furniture must be picked up within a week of purchase during our loading hours which are
Tues-Thurs 5-6pm & Friday 4-5pm
(Pickup/Delivery must be done within a week of purchase of a $50per week storage fee will be charged)
or email email@example.com to set up furniture delivery (rates vary)
Items purchased online and in store are non-refundable.
(We make a conscious effort display the accuracy of our products through photographs. Due to the nature of consignment some items may present imperfections. There is a strict no return policy.)
We make a conscious effort to ensure the accuracy of our prices and listed information. However, online listing mistakes and errors may occur. Lulu's Consignment Boutique reserves the right to make corrections. In the event you have purchased an item based on misinformation, Lulu's Consignment Boutique reserves the right to cancel the transaction with no further liability on its part.
We ask that if you choose store pickup please collect your items within 48hrs after purchase.
Lulu's Consignment Boutique sells authentic designer luxury items and does not accept, sell or tolerate counterfeit items. We encourage you to read our descriptions and view our images carefully.
Please contact us with any questions you may have.
Furniture questions please email firstname.lastname@example.org
All other questions call: (828) 687-7565
or email email@example.com